Google Play handles the payment, and the game unlocks once Google confirms it. Most payments are confirmed straight away, but not all:
- Some payment methods take time to clear. The game tells you that your payment is still being processed, and unlocks by itself once it clears.
- A purchase may wait for a family manager to approve it, if your Google account is part of a family group that asks for approval.
If neither applies:
- Make sure your phone is signed in to the Google account that made the purchase. The purchase belongs to that account.
- Connect to the internet and open Siegebreaker again. The game checks with Google Play when it can.
- Check that the purchase is in your order history in the Google Play Store app.
If it still hasn't unlocked, contact us and tell us the order number from Google's receipt email, which starts with GPA. We can't see your card or billing details, and we never need them.