The quickest way to reach us is the contact form, which is also behind Contact us at the top of every page. When you send it, you get a ticket number straight away, and we reply by email from support@mysticaldoor.com. If a reply doesn't arrive, check your spam folder.

It helps if you include:

  • Your phone and its Android version (in your phone's Settings › About phone), and Siegebreaker's version (at the bottom of Settings › Apps › Siegebreaker).
  • Your commander, and the act and fortress you were in.
  • What happened, and what you expected to happen. Does it happen every time?
  • Screenshots, if they show the problem. The form takes up to three PNG or JPG pictures of 5 MB each.

If you write to us again about the same thing, mention your ticket number.

Prefer email? Write to support@mysticaldoor.com with the same details.